Privacy Policy

Welcome to the www.bitiplyx.blogspot.com/ Privacy Policy

Latest Version: 8 Jul 2023


Types of Data Collected

1.1 When you visit, access, or use our Website, App, Content, Site Services, and/or associated platforms, request any Activity Post, register for an account, sign up for our Updates, enter into a subscription, email us, call us, or participate in our promotions (offline or online), we collect Personal Data and Anonymized Data.

1.2 "Personal Data" refers to information, whether true or not, that contains personal identifiers which can be used, separately or collectively with other available or accessible information, to identify an individual. This may include name, address, NRIC number, mobile number, email address, birthdate, gender, income range, residency status, bank account details, and credit card details.


1.3 "Anonymized Data" refers to information that is not associated with or linked to your Personal Data and cannot be used to identify individual persons.


Collection of Anonymized Data

2.1 When you access our Website, Site Services, Content, App, and/or any online advertisements and banners, we collect Anonymized Data about you using generally acceptable web technologies, including but not limited to "web beacons," "cookies," "clear GIFs," "widgets," "online evaluations," "surveys," "HTML5," "dynamic device identifiers," and third-party web analytics such as "Google Analytics" (collectively referred to as "Acceptable Technologies"). This automatic collection of non-personal information includes, but is not limited to, your IP Address, web browser software, type of smart phone or tablet used, operating software/platform of your device, sign-ups for Updates or information, interests indicated by clicked banners or advertisements, specific pages viewed, specific categories or features accessed, information shared via our Website, any third-party applications used with our Website or Site Services, downloading of our App and APIs, and third-party websites visited prior to our Website. We collect this information to understand the preferences of our visitors and users, enhancing the ease of access and use of our Website and Site Services.

2.2 As part of the Anonymized Data collected, when you access our Website via your mobile device or tablet, we collect information about the type of device used. This enables our Website, App, and/or Site Services to provide you with the most suitable version for your mobile device or tablet.


2.3 If you do not consent to the collection of Anonymized Data, please adjust your computer, tablet, and mobile device settings to block or disable the use of Acceptable Technologies. By accessing our Website or Site Services without blocking, disabling, or opting out of Acceptable Technologies, you consent to our use of these technologies and the collection of related information.


2.4 To provide further clarity, the generally Accepted Technologies used for collecting Anonymized Data include:

2.4.1 "IP Address" refers to a number automatically assigned to your computer when accessing the Internet. We track IP Addresses in conjunction with session cookies to analyze webpage flow on our Website.

2.4.2 "Cookies" are small pieces of data sent to your computer's hard drive or mobile device's internal storage while viewing a website. Our Website utilizes both session cookies (expiring when your Internet browser is closed) and persistent cookies (remaining until actively deleted) to provide a personalized and interactive experience. You can control cookie acceptance or decline through your Internet browser and mobile device settings.

2.4.3 "Clear GIFs," also known as "web beacons," are clear electronic images used to track webpage openings, browsing patterns, and access to assess content attractiveness, webpage flow, and user behavior. Clear GIFs are also used in HTML-based emails to track opened and acted-upon emails. This collected Anonymized Data helps us determine the effectiveness of webpage arrangement, communication modes, and promotional campaigns.

2.4.4 "Third-party web analytics" are services provided by third-party providers to assess, analyze, measure, and report visitor behavior on websites. An example is "Google Analytics."

2.4.5 "HTML5 local storage" refers to caching services using a cache manifest file, allowing storage of preferences offline and synchronization upon going online.

2.4.6 "Dynamic device identifiers," such as "identifier for advertisers" or "IFA," are anonymous numbers assigned to end-users of iPhones or iPads. They allow targeted advertising and assessment of advertisement results without personally identifying the end-user. Opt-out options are available in device settings, subject to your operating system version and device features.


Disclosure of Personal Data

4.1 We may need to disclose your Personal Data to:

(i) third-party service providers to facilitate your access and use of our Website, Site Services, App, APIs, login to your registered account, verify your identity for account access, token swap functionalities provided by third parties available on our Site, download Content, register for events, list your Activity Post, participate in promotions, participate in our loyalty points program, redeem loyalty points for rewards, contact you as requested via our Website, email, or telephone, schedule and send regular Updates, maintain and update your records to ensure you receive our replies, follow up on product or service deliveries you requested, and provide you with other updates and perks accompanying your Activity Post listing registration, API usage, event participation, Site Service engagement, loyalty program participation, and/or promotional campaigns. These third-party service providers have contracts with us to perform services necessary for your use of our Website, Site Services, APIs, Activity Post listing, Updates, and/or services or products you may have requested. These third-party service providers include but are not limited to web hosting companies, website maintenance companies, database storage companies, cloud solutions providers, loyalty program service providers, app stores, platform maintenance providers, credit bureaus, payment solutions companies, credit card associations, financial institutions, companies performing mass mailing and/or messaging on our behalf, courier and logistics companies, etc.

(ii) our third-party business partners providing discounts, vouchers, redemption items, and other privileges under our loyalty rewards program/loyalty points scheme.

(iii) our bookkeepers, accounting firms, audit firms, corporate secretarial firms, law firms, and/or other professional advisory firms maintaining our records in accordance with legal requirements.

(iv) governmental, regulatory, or law enforcement bodies with a legal right to demand your Personal Data.

(v) credit bureaus, credit rating agencies, and fraud prevention companies to minimize fraudulent activities using your Personal Data.

(vi) our affiliated or related companies and/or third parties to whom we may sell, divest, transfer, assign, share, or engage in a transaction involving some or all of our Company's assets (which may include your Personal Data) as part of a corporate divestiture, corporate restructuring, merger, acquisition, joint venture, trade sale, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.

Except as provided above, we do not sell, rent, license, or otherwise disclose your Personal Data to third parties. Only authorized personnel who have signed written obligations of confidentiality are permitted to access your securely kept Personal Data to provide the services you are using or have requested from our Company. We carefully select third-party service providers, and all such providers are bound by data protection obligations (through contracts and/or applicable laws) similar to those outlined in this Privacy Policy. In general, the third-party service providers we engage will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.

Without limiting the4. Disclosure of Personal Data

4.1 We may need to disclose your Personal Data to:

(i) third-party service providers to facilitate your access and use of our Website, Site Services, App, APIs, login to your registered account, verify your identity for account access, token swap functionalities provided by third parties available on our Site, download Content, register for events, list your Activity Post, participate in promotions, participate in our loyalty points program, redeem loyalty points for rewards, contact you as requested via our Website, email, or telephone, schedule and send regular Updates, maintain and update your records to ensure you receive our replies, follow up on product or service deliveries you requested, and provide you with other updates and perks accompanying your Activity Post listing registration, API usage, event participation, Site Service engagement, loyalty program participation, and/or promotional campaigns. These third-party service providers have contracts with us to perform services necessary for your use of our Website, Site Services, APIs, Activity Post listing, Updates, and/or services or products you may have requested. These third-party service providers include but are not limited to web hosting companies, website maintenance companies, database storage companies, cloud solutions providers, loyalty program service providers, app stores, platform maintenance providers, credit bureaus, payment solutions companies, credit card associations, financial institutions, companies performing mass mailing and/or messaging on our behalf, courier and logistics companies, etc.

(ii) our third-party business partners providing discounts, vouchers, redemption items, and other privileges under our loyalty rewards program/loyalty points scheme.

(iii) our bookkeepers, accounting firms, audit firms, corporate secretarial firms, law firms, and/or other professional advisory firms maintaining our records in accordance with legal requirements.

(iv) governmental, regulatory, or law enforcement bodies with a legal right to demand your Personal Data.

(v) credit bureaus, credit rating agencies, and fraud prevention companies to minimize fraudulent activities using your Personal Data.

(vi) our affiliated or related companies and/or third parties to whom we may sell, divest, transfer, assign, share, or engage in a transaction involving some or all of our Company's assets (which may include your Personal Data) as part of a corporate divestiture, corporate restructuring, merger, acquisition, joint venture, trade sale, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding.

Except as provided above, we do not sell, rent, license, or otherwise disclose your Personal Data to third parties. Only authorized personnel who have signed written obligations of confidentiality are permitted to access your securely kept Personal Data to provide the services you are using or have requested from our Company. We carefully select third-party service providers, and all such providers are bound by data protection obligations (through contracts and/or applicable laws) similar to those outlined in this Privacy Policy. In general, the third-party service providers we engage will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.


Without limiting the generality of the above, your ETH Address will be exposed when you use any of the token swap functions available via hyperlinks on our Site, and some of your Personal Data may also be shared with the third-party providers of such swap functionalities and protocols pursuant to or in relation to your token swap transaction. Your usage of identity protection technologies (as may be made available by third parties) should ideally protect your identity from being disclosed to the public. However, please note that the third-party token swapping and identification protection functionalities made available, hyperlinked to, or referenced on our Site do not indicate Bitiplyx's association with or endorsement of the third-party providers of such functionalities, nor vice versa. Therefore, we cannot provide any guarantees or warranties regarding any of the third-party token swapping and identification protection functionalities made available, hyperlinked, or referenced on our Site. Your usage of such third-party token swapping and identification protection functionalities is also governed by the respective terms and conditions of those third parties. For example, the usage of MetaMask and KyberWidget is governed by their terms and conditions at https://metamask.io/terms.html and https://files.kyber.network/tac.html, respectively. Additionally, such third-party providers may also collect and use your Personal Data according to their respective privacy policies. For example, MetaMask's collection and use of your Personal Data are governed by their privacy policy at https://metamask.io/privacy.html. Before commencing usage of any such third-party token swapping and identification protection functionalities made available or referenced on our Site, please carefully read and consider the acceptability of the third party's terms and conditions. If you have concerns regarding the potential collection, exposure, transfer, and/or use of your Personal Data by any of the aforementioned third-party providers, please refrain from using their apps/widgets/plugins/extensions/protocols until you have clarified the relevant third-party provider's privacy policy and terms of use.

Security Measures for Protection of Personal Data

11.1 We ensure that our Website is protected by reasonable security measures afforded by current technology, and that all our data hosts and servers are similarly protected by such security measures, including but not limited to firewalls.

11.2 Your Personal Data is kept securely and protected against unauthorized access and disclosure. We utilize security means such as (without limitation) password protection, encryption, locked and restricted access. We have strict policies in place restricting access to Personal Data to only our authorized personnel on a need-to-know basis.


11.3 We will take practical steps to ensure that your Personal Data will not be kept longer than as set out herein this Privacy Policy, or for as long as is necessary for fulfilling the purposes for which you have entrusted us with your Personal Data, or as may be required for legitimate business or legal purposes, whichever is the latest.


Third Party Sites, and Social Network Sites

12.1 Our Website, our App, our APIs, our Site Services (including but not limited to widgets and plugins), our Updates, our Content, our loyalty program’s redemption items and system, emails and other promotional messages may contain hyperlinks to websites operated by third parties. Some of the aforesaid third party links may also be “affiliate links”. However, such third party websites are not governed by our Privacy Policy or Website Terms of Use. We are not responsible for the privacy policies or data security of such third party websites, even if they are affiliate links, co-branded with our Company name or logo, or our Website or Site Services, or promotional messages on our Site display products or services that originate from such third parties, or our Site displays products or services originating from such third parties as redemption rewards available thereunder our loyalty points redemption scheme, or when we allow your utilization of social login to register an account with us, to access your account, our Website, App, APIs, other services or products. As such, we urge you to learn about the privacy policies of these third party websites before accessing or using them, and to be careful about providing any Personal Data to such third party websites. We seek your understanding that we are not liable for any acts or omissions or any loss or damage that you may suffer due to your use or access of such third party websites.

12.2 For clarification, “affiliate links” refer to third party links on our Site pursuant to which our Company may receive compensation from the referenced third party, which may be in the form of tokens, digital currency, fiat currency, services or products from such affiliated third parties (which includes without limitation “Binance”, and certain operators of Social Media Sites). Such compensation to our Company may be provided to our Company even if you do not click on the affiliate links, and/or additional compensation may be provided to our Company if you do click on such affiliate links and/or take any further action in relation to such affiliate links (for example, signing up on the affiliate’s website or using the affiliate’s application). In the event that you take any action such as clicking on an “affiliate link”, and particularly if you take any further steps thereafter such as (without limitation) subscribing for the affiliated third party’s services, please be aware that your information (including without limitation your Personal Data), may be collected by such affiliated third party. Please therefore read the privacy policy of such affiliated third parties carefully before you agree to disclose any of your Personal Data to any such affiliated third parties, and you do so at your own risk and discretion. Each affiliate link is identified by an affiliate icon next to it.


12.3 Without limiting the generality of Clauses 12.1 and 12.2 above, as our Website incorporates videos and podcasts regarding cryptocurrency, utility tokens, digital coins/currency, ICOs that do not amount to an offering of securities or securities-tokens, and other related digital currency information, and such videos and podcasts (or links to such videos and podcasts) are made available via YouTube, or the use of YouTube API Services (as defined in the “YouTube Terms of Service” found at https://www.youtube.com/t/terms), you hereby agree that in order for you to access the aforesaid videos and podcasts, you must agree to abide by all provisions therein the YouTube Terms of Service as well as the Google Privacy Policy at http://www.google.com/policies/privacy, failing which, you are not permitted to access the aforesaid videos and podcasts.


12.4 Our Company may utilize reputable social media/network sites such as, but not limited to Facebook, Twitter, Instagram, Pinterest and LinkedIn as well as app stores such as Google and Apple platforms (collectively the "Social Media Sites") so as to connect to your social networks, or to allow for your utilization of social login to register an account with us, to access your account, our Website, App, APIs, other services or products. In order to allow for your utilization of social login to register an account with us, to access your account, our Website, App, APIs, other services or products, and/or to generate interest in our Website, our App, our APIs and our Site Services, our products and services amongst the contacts in your social networks and to allow you to share your interest in our Website, our App, our APIs, our Site Services, our Updates, our Content, our events, and/or our other products and services, we may provide access to our Website to the third party Social Media Sites, and there may thus be links on our Website to such Social Media Sites. The aforesaid association with the Social Media Sites does not constitute any endorsement or recommendation of any of the Social Media Sites by our Company nor vice versa. As per clauses 12.1 and 12.2 above, kindly review the terms of use and privacy policies of the Social Media Sites before you use or access such Social Media Sites in conjunction with our Website, our App or Site Services or any of our promotions and our products or services made available via any Social Media Sites.


12.5 The association of our Website, our App, APIs, and/or Site Services with the Social Media Sites makes available certain features which when used by you, may result in information being made available from your accounts with the Social Media Sites to our Company, which in the case of your utilization of social login to register an account with us, to access your account, our Website, App, APIs, other services or products tends to be limited to the collection, retention and use of your email address. Should you prefer that we do not collect your information from the Social Media Sites, please (i) do not use the features or links that associates our Website, our App and/or Site Services with the Social Media Sites; and (ii) adjust the settings in your accounts with the Social Media Sites to prevent the sharing of your information with our Website and App. Please note that our Company cannot control nor is our Company howsoever responsible for the sharing of your information by the Social Media Sites with third parties.


12.6 One of the features which you may see available on our Website, App and Site Services in association with the Social Media Sites, is the “like” feature by Facebook, and other similar functions provided by other Social Media Sites. When you “like” our Website, App or any of our Site Services or our other products or services, information about our Website or Site Services, our products and services will be made known to your network within your Social Media Sites’ accounts via a variety ofmethods employed by the relevant Social Media Site. Your information may also be made known alongside with our services, products or services that you have liked pursuant to the methods/channels made available by Social Media Sites in relation to such features. If you are not agreeable to the aforegoing, please instruct the relevant Social Media Site or adjust your account settings with the Social Media Site. Please note, however, that we are not obliged to display on our Website or any related webpages (whether on Social Media Sites or otherwise) any of your information, including but not limited to your photo or name, even if you “like” our Website, our Site Services, our other services or products. In the event that any of your information, product or service endorsements (including your liking of our Website, our Site Services, any of our Company’s other services or products, or third-party services or products featured on our Website or Site Services) appear on our Website or any related webpages (whether on Social Media Sites or otherwise), we shall have the right in our sole discretion to remove such information or product/service endorsements from our Site or any related webpages.


Governing Law and Jurisdiction

13.1 The terms and conditions of this Privacy Policy are governed by the laws of Singapore. In the event of any disputes arising from this Privacy Policy and your use of our Website and/or our Services (including but not limited to our courses and other educational activities), you must first contact our Data Protection Officer at https://support.bitiplyx.com/hc/en-us/requests/new or hello@bitiplyx.com regarding your concern and use your best endeavors to amicably settle any dispute in good faith. We, on our part, will also use our best endeavors to amicably settle your concerns in good faith. However, if no amicable resolution is reached within 30 days, you agree to submit to the exclusive jurisdiction of the Courts of Singapore. If you have any questions regarding this Privacy Policy or your Personal Data, please contact our Data Protection Officer at https://support.bitiplyx.com/hc/en-us/requests/new or hello@bitiplyx.com.


Citizens of and Residents in Members of the European Union

14.1 This Section 14 of the Privacy Policy is applicable only if you are a citizen of, or resident in, any members of the European Union. The clauses hereunder this Section 14 supplement the above provisions of this Privacy Policy which will still apply to you.


14.2 Our collection, use, processing and retention of Personal Data are as described above. Our legal basis for processing Personal Data is dependent on the context in which the Personal Data was collected, which will, therefore, also determine the type of Personal Data collected. Nonetheless, collection and processing of Personal Data are usually only performed where it is necessary for us to provide our services or products to you, and for us to comply with applicable legal requirements (as further described in Sections 3, 4, and 5 above), where necessary for our legitimate business or legal interests that are not superseded by your rights, and/or where you have consented.


14.3 In the event that your Personal Data has been collected based on our (or a relevant third party’s) legitimate interests, the said legitimate interest is generally for the operation of our Company and the provision of our services, managing our relationship with you such as updating your Activity Post listing, account status, communicating with you to provide you with our services and products (whether developed by our Company or third parties as made available via our Site), updates to our Website, App, APIs, Content, Site Services, Activity Post listings, activities, events, offers, and other legitimate business interests such as replying to your requests, sending you Updates, maintaining your Activity Post, communicating with you on your Activity Post, facilitating your participation in our loyalty rewards program, allowing for your redemption of loyalty points, developing our Website, our App, our APIs, our Site Services, our other products and our services, offering promotions, publicity, or security enhancements, crime prevention, and fraud detection. Should we have other legitimate interests, we will where appropriate notify you of them clearly at the relevant time.


14.4 In the event that you are requested to provide your Personal Data to enter into a contract with us or for compliance with a legal obligation, we will make it clear to you at the appropriate juncture and advise you accordingly as to whether the provision of your Personal Data is indispensable, together with the possible consequences that may ensue should you still choose not to provide your Personal Data under the circumstances. To illustrate, in the event that you request us to send you regular updates on the latest news regarding cryptocurrency trading volume, to receive such updates and fully benefit from and utilize our services, your Personal Data would have to be provided to us and processed as per the above provisions of this Privacy Policy.


14.5 Your Personal Data will be retained and processed securely for as long as there is still ongoing legitimate commercial need for such retention and processing. Examples of legitimate commercial needs would be to allow you to continue accessing our Website, to maintain your Activity Post listing on our Website, to maintain your account, subscription or membership, facilitating your redemption of loyalty points, providing Updates and other services to you, investigating and defending any potential legal action or claim against us, and as may be required or permitted by applicable laws (including laws pertaining to taxation and keeping of accounting records). As soon as there is no more legitimate business or legal need for us to retain and process your Personal Data, your Personal Data will be deleted or anonymized (where possible), and in the event that it is not possible (such as storage of Personal Data in backup archives), we will ensure the security of your Personal Data that is being stored, segregate it so that no further processing will be carried out using your Personal Data, and will delete your Personal Data once possible.


14.6 As we are a business based in Singapore, your Personal Data will be transferred to countries that are not members of the European Union, including countries such as Singapore, which may not mandate the same obligations of data protection as the European Union. Nonetheless, please be assured that we adopt appropriate measures to ensure that recipients (as described in Section 4 above) of your Personal Data are bound to obligations of protection, security, and confidentiality similar to the obligations herein this Privacy Policy, including but not limited to the use of contractual clauses in our contracts/terms and conditions with such recipients.


14.7 As a citizen of, or resident in, any members of the European Union, you can exercise your following data protection rights at any time by contacting us via the details provided in Clause 14.8: - § You have the right to request access to, correction of, updating or deleting of your Personal Data held with us; § You have the right to object to the processing of your Personal Data based on our legitimate interests, and also the separate right to object to direct marketing activities and communications from us; § You have the right to request that in certain situations, to restrict processing of your Personal Data; § You have the right to request your Personal Data in electronic format for portability; § You are entitled at any time to opt-out of marketing communications. Please opt-out by clicking on the “opt-out” or “unsubscribe” hyperlink in the marketing emails that you may receive. To opt-out of other forms of marketing (such as letters via post, SMSes, Whatsapp, or telemarketing), please notify us using thecontact details as set out in Clause 14.8. § You are entitled to withdraw your consent to our collection and processing of your Personal Data at any time. However, there may be consequences (such as your inability to receive Updates that you may have requested or paid for) arising from such withdrawal which we will inform you at the appropriate juncture. For the avoidance of doubt, your withdrawal of consent will not render our prior processing of your Personal Data unlawful, nor will your consent withdrawal impede the processing of your Personal Data performed based on lawful processing grounds other than consent. § You may at any time submit a complaint to a data protection regulatory authority about our collection and use of your Personal Data. Please check with your local data protection regulatory authority for more details in submitting such complaints. § We will respond to all requests we receive pertaining to the exercise of an individual’s data protection rights in accordance with applicable data protection laws. In the event that you become aware of changes or inaccuracies in your Personal Data, please notify us promptly for the updating and correction of our records.

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